Personal Data Protection (KVKK) Privacy Notice

Data Controller: Arven Areş Emlak İnşaat Sağlık Hizmetleri Turizm Ltd. Şti. (Medifon / MediTravel) Address: Samsun, Turkey Email: info@meditravel.com Phone: +90 531 987 89 89 This notice has been prepared pursuant to Law No. 6698 on the Protection of Personal Data (KVKK).

Your personal data is processed for the following purposes: • Planning and delivering medical tourism services • Organising hospital appointments • Providing transfer, accommodation and logistics services • Communicating with clients and responding to enquiries • Follow-up and after-treatment support • Compliance with legal obligations • Statistical analysis and service improvement

Identity data: Name, surname, date of birth, nationality Contact data: Phone number, email address Document data: National ID / passport number and expiry date Health data: Treatment details, medical reports, patient complaints Financial data: Payment and invoice information Location data: Residential address, travel details NOTE: Health data constitutes 'special category personal data' under KVKK and is only processed with your explicit consent.

Your personal data may be shared solely for service delivery with: • Partner hospitals and clinics (VM Medical Park, Liv Hospital, Medical Park etc.) • Treating physicians and health professionals • Transfer and transport companies • Accommodation providers • Interpreters and consultants • Regulatory authorities and official bodies (when legally required)

Personal data is collected via: • Contact and quote forms on our website • Email, telephone or WhatsApp communications • In-person meetings Legal bases: • Performance of a contract (KVKK Art. 5/2-c) • Explicit consent of the data subject (KVKK Art. 5/1) • Compliance with a legal obligation (KVKK Art. 5/2-ç) • Legitimate interest (KVKK Art. 5/2-f)

Under KVKK Art. 11, you have the right to: • Learn whether your personal data is being processed • Request information if it is being processed • Learn the purpose and whether data is used accordingly • Know the third parties to whom data is transferred • Request correction of incomplete or incorrect data • Request deletion or destruction under applicable conditions • Request notification of corrections to third parties • Object to automated decision-making • Seek compensation for damages resulting from unlawful processing

Email: info@meditravel.com Phone: +90 531 987 89 89 Address: Samsun, Turkey Requests will be responded to within 30 days and must be accompanied by identity-verifying documents.

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We protect your data using SSL/TLS encryption, access controls, staff training, regular audits and data minimisation practices. In the event of a data breach, required notifications will be made in accordance with KVKK Art. 12.